Customer Experience

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Latest Articles

Samsung Safety Truck | Significant Feelings

Samsung Safety Truck Posted on November 9, 2015 by GTL In Argetinatina almost 1 person dies in a car accident everyday, Samsung had an idea how to make traffic a bit safer. Nice marketing idea, combination of technology and giving back to society, not solving the problem, but looks effecti...

Driving team performance | Significant Feelings

Driving team performance Posted on October 27, 2015 by GTL Great idea and solution from Nudge Rewards, how to engage and inform employees. The smartphone application designed by Nudge enables a fast transfer of information to all employees in simple and conviente way (push notifications). Yo...
Lars Beller Fjetland designs self-extinguishing Moment candlestick for Hay

Lars Beller Fjetland designs self-extinguishing Moment candlestick for Hay

Lars Beller Fjetland designs self-extinguishing Moment candlestick for Hay: Candle holder that puts out the flame automatically!

Great design & user experience from Lars Beller’s , the candle holder puts out the flame automatically when the candle burns down to a certain point.

Customer Experience Photo 2015-09-07 20:15

CX on your hotel pillow – do you miss your pet?

Great customer experience idea from Maximilian hotel :) I love these type of ideas: low cost, low effort, high emotional touch & surprise!

Google Secret Interview Process | Significant Feelings

Google Secret Interview Process Posted on August 27, 2015 by GTL This a great story about Google secret interview process. Google is getting more and more like a big multinational company, but ideas like below always keep live the faith that they are still a bit different + they still keep up...

Data Porn about how Mobile is Changing Everything | Significant Feelings

Data Porn about how Mobile is Changing Everything Posted on July 9, 2015 by GTL Nice presentation from Andreesen Horowitz team about how mobile is changing everything. YES THEY ARE RIGHT We’ve shared a lot of data about whether and why ‘this time is different’. But beyond that, why is the tech m...

Co-Creation with Customers | Significant Feelings

Co-Creation with Customers Posted on July 7, 2015 by GTL Interesting article from HBR, investigating the possibilities in co-creation through a couple of real life examples: Apple, Lending Club, AriBnB. Today, however, by exploiting new digital technologies, firms like Apple, Lendi...
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Beats by Dre Presents: Neymar Jr., Harry Kane, Mesut Özil, and Benjamin Mendy in The Defiant Mixtape, Vol. I - Directed by Guy Ritchie

Beats by Dre Presents: Neymar Jr., Harry Kane, Mesut Özil, and Benjamin Mendy in The Defiant Mixtape, Vol. I - Directed by Guy Ritchie: When your time comes, you have two choices. You can be the kid no one's heard of. Or you can be the kid no one saw coming. This is the Defiant Mixtape, Vol. I. #MadeDefiant . . . . Watch The Defiant Mixtape Vol. I directed by Guy Ritchie ft. Neymar Jr., Harry Kane, Mesut Özil, Benjamin Mendy, Eden Hazard, Fyodor Smolov, Patrice Evra, Thierry Henry, Raul Jimenez & Serena Williams. Voiced by Paul Anderson.