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Latest Articles

CustomerServ Photo 2018-06-28 19:18

We just published Part 2 – Curing the Allergic Reaction to Nearshore/Offshore Outsourcing. Check it out here:

CustomerServ Photo 2017-10-26 21:46

Just how big is the call center industry? Founder Nick Jiwa wrote a new article on keeping up with the call center outsourcing industry: