IKEA furniture and home accessories are practical, well designed and affordable. Here you can find your country's IKEA website and more about the IKEA business idea.
Many companies, organisations and people build the IKEA Brand together, working every day to move us towards our vision “A better everyday life for the many people.”
For customer service, product queries and more local IKEA information, please visit the Facebook page of the region most relevant to you. You can do this on desktop or mobile browser by selecting “More” and “Switch region” in the menu above.
Dear sirs, I have placed 3 orders with IKEA and I`ve been trying to know their status for 5 days but you simply don`t respond. You ask 3 business days to respond an email, but its been 5 and still no answer. You ask me to call your customer support and I do, only wait 26 minutes on the phone to speak with someone that cannot give me the status of any of my orders. Why is it so difficult? If you don`t have the structure to sell online why do you do it? This has been the worst customer experience that I have ever had. What else should I do? Do you have any other suggestions?
I bought a KIVIK couch in Italy (IKEA Gorizia), but the couch unfortunately broke down. Naturally I would like to check about the warranty before I pack and drive the whole couch back to the store.
But I have trouble to redeem warranty at IKEA Gorizia: their web chat customer service directs me to submit the warranty claim over webform (http://www.ikea.com/ms/it_IT/customer_service/contact_us/contattaci.html?type1=store&type2=8000000&type3=8013000), which, after I finally enter all the data, doesn't work!!!! Tried several times. Their chat service then told me, that that is not their problem!? Can you please advise or give me an e-mail, where I can apply for warranty?
Bellow - error message from IKEA website https://dl.dropboxusercontent.com/u/36118499/Screen%20Shot%202017-02-10%20at%2008.15.22.png
Hello, I bought your gas stove ELDSLÅGA but need the other burners for them, since we work with propane. How can I obtain these from you guys in The Netherlands? Thanks, Maaike van Vliet